Voyage Care has a national reputation for delivering innovative, high quality, responsive, and flexible services in a range of settings to support clients with learning and physical disabilities. The company offers supported living, care homes, respite services, day services and brain injury rehabilitation, and has experience enabling people to move from a residential setting to a more independent supported living environment as their needs change.
The company collaborates with a wide selection of partners and suppliers to deliver essential services to clients on a daily basis. Phil Chawner has worked with Voyage Care as a Project Manager for 11 years and appreciates the strong relationships the company has established with its’ partners and suppliers.
Based out of their main office in Lichfield UK, Phil has played a key role in the capital development department, working closely with the property team and stakeholders on new builds, high value refurbishments to existing property portfolio and new acquisitions. With over 400 properties to manage nationwide, it can be difficult to balance the increasing demand for services against tighter timescales and budgets.
All Voyage Care development schemes are designed and managed in-house and the team works on a number of projects per year across a wide geographic spread. These includes a mix of new build and refurbishment with schedules running from 12 weeks to 1 year. This high level of activity requires close collaboration across department teams and with external providers. Furthermore, accurate sharing of information – especially plans and drawings – is critical.
Prior to selecting PlanGrid, the company was working off of paper drawings, which resulted in problems with version control and issues communicating revised plans to the site team. For Phil and his team, it was time consuming to track the progress of projects when team members were working off of different drawings, and there was a lack of visibility in terms of roles and responsibilities.
The overall absence of collaboration impacted project completions and resulted in cost overruns and rework issues with several projects. Determined to improve project communication, Phil was keen to explore an alternative approach for Voyage Care to support the capital development department with their vital work in their communities.